Minor incident

Cloud Security: [Cisco Umbrella & Cisco Secure Connect] SWG Traffic Disruption Related to Third-Party Certificate Issue

Affected: SWG, SWG

Current status of Cloud Security: Operational — live Cloud Security status

Timeline

1. Oct 22, 2026, 16:45 UTC
   identified
   We have identified an issue related to a third-party certificate that can cause SWG traffic disruptions in Cisco Umbrella and Cisco Secure Connect. We are assessing the scope of the impact and working toward a fix. We will provide further updates as more information becomes available.
2. Oct 22, 2026, 18:56 UTC
   identified
   Engineering is implementing and rolling out fixes to address the SWG traffic disruptions related to the third-party certificate issue. We are continuing to assess the impact and will provide further updates as the work progresses.
3. Oct 23, 2026, 03:46 UTC
   resolved
   The third-party certificate issue affecting SWG traffic disruptions in Cisco Umbrella and Cisco Secure Connect has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.

Updates as published by Cloud Security (original).