Minor incident

Cloud Security: Cisco Umbrella – API Issues – Global

Affected: API, Network Tunnels, Virtual Appliance

Current status of Cloud Security: Operational — live Cloud Security status

Timeline

1. Oct 18, 2026, 10:21 UTC
   investigating
   We are investigating an issue affecting Cisco Umbrella API services globally. Affected customers may experience API request failures. Our engineering teams are actively investigating the issue and working to restore normal service. Updates and additional details will be provided as new information becomes available.
2. Oct 18, 2026, 11:20 UTC
   resolved
   The issue affecting Cisco Umbrella API services globally has been resolved. All services are now operating normally. We apologize for any inconvenience caused and thank you for your patience. We’re Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Umbrella experience.

Updates as published by Cloud Security (original).