OutageDB

Minor incident

CivicPlus: Degraded Performance - Municipal Websites Open

Oct 21, 2026, 09:52 UTC
started
18:04 UTC
resolved
8 h 11 min
duration

Current status of CivicPlus: Minor issues — live CivicPlus status

Timeline

  1. Oct 21, 2026, 09:52 UTC
    identified
    We have identified the cause of the issue affecting the RFP feature on a subset of sites and are actively working on a resolution. Users may continue to experience a 503 error until mitigation is complete. We will provide another update within 15 minutes.
  2. Oct 21, 2026, 10:21 UTC
    identified
    Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available.
  3. Oct 21, 2026, 10:27 UTC
    monitoring
    A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
  4. Oct 21, 2026, 18:04 UTC
    resolved
    This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

More CivicPlus incidents