No impact incident

Cardiff University: IT Service Disruption - Multiple Services Impacted

Current status of Cardiff University: Operational — live Cardiff University status

Timeline

1. Oct 2, 2026, 08:16 UTC
   investigating
   University IT is aware of an issue that has caused disruption to multiple IT Services. Though most services have recovered, there may still be some services impacted and we are working to resolve any outstanding issues as quickly as possible. Please continue to report issues through the normal channels. We apologise for any inconvenience this is causing.
2. Oct 2, 2026, 10:40 UTC
   investigating
   We are aware of an issue this morning that has caused disruption to multiple IT services. Most of the affected systems now appear to have stabilised, however there are still reported issues in some areas. We are continuing to investigate the underlying issue with a view to ensuring full resolution. Please continue to report any issues through the normal IT support channels. We will provide a further update in due course. We apologise for any inconvenience caused and thank you for your patience.
3. Oct 8, 2026, 14:23 UTC
   identified
   The issue has been identified, and a workaround put in place while University IT works with the vendor to implement a permanent fix.
4. Oct 23, 2026, 15:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Cardiff University (original).