Minor incident
RIPE NCC: RIS: RRC12 MRT update and bview files are not produced
Oct 2, 2026, 07:42 UTC
started
06:44 UTC
resolved October 6, 2026
3 days 23 h
duration
Affected: RIS (Routing Information Service)
Current status of RIPE NCC: Minor issues — live RIPE NCC status
Timeline
- Oct 2, 2026, 07:42 UTCinvestigatingThe latest available MRT update file for RRC12 has a timestamp of 01:00 UTC, October 2nd, 2026. The latest available BVIEW file for RRC12 has a timestamp of 00:00 UTC , October 2nd, 2026. We are investigating.
- Oct 2, 2026, 11:26 UTCidentifiedAt 1.30UTC, on October 2nd, 2026, a DE-CIX peer started sending an unusually high number of BGP messages to RRC12. Our processing pipeline consuming from kafka did not keep up with this volume of updates, causing a process to time out. When this process restarts, it times out again before making enough progress. We are now observing an impact on the production of other RRCs updates files, that are being delayed. We are troubleshooting this issue.
- Oct 5, 2026, 12:46 UTCidentifiedWe continue to work on this issue. We have identified the root cause of the pipeline stall and are developing a workaround.
- Oct 6, 2026, 06:44 UTCresolvedThis incident has been resolved. After the initial process recovered, the bview and update files since 2 October were produced successfully. The incident trigger was a high volume of updates from one peer. This caused load in a single kafka partition. When that process restarted, it hit a latent bug where it tried to re-scan a large volume of data on startup. This scan repeatedly timed out, which prevented the process from making progress. Additionally, due to a misconfiguration in the code, this scan took an order of magnitude longer than it should. After fixing this configuration issue the process recovered. We will work on a structural fix for the latent bug in the next sprint.
Updates as published by RIPE NCC (original).
Other services with incidents at the same time
- Autotrader 08:19 UTC · Deals Notifications Preproduction - Performance degraded
- Autotrader 08:17 UTC · Finance API Preproduction - Performance degraded
- Autotrader 08:17 UTC · Deals API Preproduction - Performance degraded
- Autotrader 08:17 UTC · Part Exchange API Preproduction - Performance degraded
- Cardiff University 08:16 UTC · IT Service Disruption - Multiple Services Impacted
- Autotrader 08:16 UTC · CoDriver API Preproduction - Performance degraded
- Autotrader 08:16 UTC · Stock API Preproduction - Performance degraded
- Paysafe 08:13 UTC · Service Disruption - QR Code Partner
- IPVanish 08:00 UTC · Taipei, Taiwan
- Mews 07:05 UTC · Investigating issues with the provisioning of the Guest Messenger
More RIPE NCC incidents
- October 21, 2026 RIPE NCC Academy, NRO and ASO Websites Temporarily Unavailable
- October 20, 2026 Delayed data in RIPEstat
- October 20, 2026 RIS bview/update files are delayed
- October 7, 2026 RIPE Database web application returning intermittent errors
- October 6, 2026 RIS: RRC07 MRT update files are not produced
- October 2, 2026 RPKI dashboard in pilot environment is not available