Major incident

Box: [Medium] Customers may experience issues previewing files

Mar 18, 2026, 18:00 UTC
started
18:00 UTC
resolved
<1 min
duration

Current status of Box: Operational — live Box status

Timeline

  1. Mar 18, 2026, 18:00 UTC
    resolved
    Between 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

Updates as published by Box (original).

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