Major incident

Maze: Clip recordings are not displaying in results

Mar 18, 2026, 17:38 UTC
started
20:49 UTC
resolved
3 h 12 min
duration

Current status of Maze: Operational — live Maze status

Timeline

  1. Mar 18, 2026, 17:38 UTC
    investigating
    We're currently experiencing issues with Clips recordings not displaying in results. Our team is investigating to determine the root cause. Our apologies for the disruption this has caused.
  2. Mar 18, 2026, 18:23 UTC
    identified
    We've identified the root cause of the issue and are working towards a fix. Thank you for your continued patience.
  3. Mar 18, 2026, 20:04 UTC
    monitoring
    We've implemented a fix and Clips recordings should begin to process and appear in results as expected. We're monitoring the processing of the recordings and will provide another update once it's fully resolved.
  4. Mar 18, 2026, 20:49 UTC
    resolved
    The backlog of Clips recordings have been processed and the system is operating normally

Updates as published by Maze.

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