Minor incident

Blackbaud: Active Issue Alert – Luminate Online - #000701596

Nov 6, 2026, 17:05 UTC

started

18:28 UTC

resolved

1 h 23 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Nov 6, 2026, 17:05 UTC
investigating
Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Nov 6, 2026, 18:28 UTC
resolved
An issue causing intermittent SFTP connection errors for a subset of customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

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