No impact incident

Mercury: Card Authorization Timeouts Impacting Some Customers

Nov 6, 2026, 16:47 UTC

started

16:28 UTC

resolved

—

duration

Current status of Mercury: Operational — live Mercury status

Timeline

Nov 6, 2026, 16:28 UTC
resolved
From approximately 8:52am to 9:56am ET, card transaction authorizations were intermittently interrupted. This incident has now been resolved, with card transactions fully restored and operating normally. No further action is needed. Thank you for your patience.

Updates as published by Mercury.

Mindbox 17:37 UTC · Частичная недоступность сервисов, API и панели управления Mindbox
Granicus System 17:31 UTC · Granicus Issue Notification: Simpleview CRM
Hostinger 17:29 UTC · Emergency Server IN-917 Maintenance
Twilio 17:24 UTC · SMS Delivery Delays from Twilio to Claro Dominican Republic
Blackbaud 17:05 UTC · Active Issue Alert – Luminate Online - #000701596
MET Norway 17:01 UTC · thredds.met.no - https down
Mercado Pago 17:00 UTC · ALL SITES - Delay in IPN Payments notifications
Printavo 17:00 UTC · Delays and errors processing payments
Twilio 16:53 UTC · TwiML ConversationRelay Documents Page Error
Kaseya 16:49 UTC · Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays
Kaseya 16:48 UTC · Datto RMM - v15.2.0 - Interruption Syncing Devices to Autotask Configuration Items
Clarivate 16:47 UTC · FoundationIP – Email Notification Delays
Phrase 16:44 UTC · Security Incident Affecting Phrase User Accounts
Dutchie 16:37 UTC · Regional ISP Issues Causing Latency
Tailscale 16:35 UTC · DERP connection issues