Major incident

Blackbaud: Active Issue Alert – Luminate Online - #000698711

Oct 21, 2026, 06:20 UTC
started
06:33 UTC
resolved
13 min
duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Oct 21, 2026, 06:20 UTC
    investigating
    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
  2. Oct 21, 2026, 06:33 UTC
    resolved
    This incident has been resolved.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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