Major incident

Bambu Lab: Model loading errors on MakerWorld

Affected: MakerWorld

Current status of Bambu Lab: Operational — live Bambu Lab status

Timeline

1. Sep 11, 2026, 14:20 UTC
   investigating
   We are currently investigating this issue.
2. Sep 11, 2026, 14:34 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Sep 11, 2026, 18:35 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Sep 11, 2026, 19:29 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Sep 11, 2026, 19:29 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Sep 11, 2026, 19:40 UTC
   resolved
   The root cause has been identified as an abnormality in a middleware service, which caused timeouts and related errors for some MakerWorld features. This incident affected users accessing MakerWorld through web browser. Access via Handy remained normal, and printing and other related services were not impacted.

Updates as published by Bambu Lab (original).