Major incident

Bambu Lab: Network Issues Affecting Bambu Lab Cloud Services in Parts of Europe

Affected: Cloud printing

Current status of Bambu Lab: Operational — live Bambu Lab status

Timeline

1. May 10, 2026, 14:02 UTC
   identified
   We have detected network issues in parts of Europe that may cause abnormal access to Bambu Lab cloud services. Our team is monitoring the situation and will provide updates as more information becomes available.
2. May 10, 2026, 14:21 UTC
   identified
   We have confirmed that some users in Europe are affected. Our cloud service provider has found that part of the European network is currently experiencing issues, which may cause unstable connections to our services hosted in AWS.
3. May 10, 2026, 15:08 UTC
   monitoring
   Starting from 22:30 Beijing time, access to our cloud services from Europe has returned to normal. We have confirmed that the issue was caused by a problem with part of the carrier’s network.
4. May 11, 2026, 02:07 UTC
   resolved
   This incident has been resolved.

Updates as published by Bambu Lab (original).