Minor incident
Ashby: Disruption to AI features
Oct 21, 2026, 11:18 UTC
started
13:27 UTC
resolved
2 h 09 min
duration
Affected: Recruiting
Current status of Ashby: Operational — live Ashby status
Timeline
- Oct 21, 2026, 11:18 UTCinvestigatingSome AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.
- Oct 21, 2026, 11:38 UTCidentifiedWe are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.
- Oct 21, 2026, 13:13 UTCmonitoringWe have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.
- Oct 21, 2026, 13:27 UTCresolvedWe have completed recovery for requests affected during the incident.
Updates as published by Ashby (original).
Other services with incidents at the same time
This was part of a wider event: 109 services reported incidents within the hour.
- Autotrader 12:18 UTC · Insurance Valuation Service Preproduction - Performance degraded
- Sinch 12:15 UTC · Delivery Issue France - Orange
- WiscNet 12:09 UTC · [2306443] Sheboygan Area School District Site Down
- Ohio University 12:06 UTC · Finance & HR (Oracle e-Business Suite)
- Crossref 12:01 UTC · New funder matches not available via the Metadata Plus REST API pool
- Oracle NetSuite Service 12:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjY4MDA3NzI3MTcxfQo=
- Scaleway 12:00 UTC · [Block Storage] [fr-par-2] - Block Storage control plane issue during upgrade
- Batch 11:58 UTC · Precautionary temporary restriction of file uploads in the dashboard
- Signicat 11:53 UTC · Maintenance on a 3rd party service - Finnish Bank eIDs (FTN) - Mobiilivarmmene
- Grafana Cloud 11:48 UTC · Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)
- SSA Web Services 11:42 UTC · Interruption of Services on my Social Security Webapp
- CM.com 11:37 UTC · Operator Service Interruption - [France] - [Orange] - [20801]
- Ticket Tailor 11:32 UTC · Unplanned temporary downtime from 2pm UTC
- Autotrader 11:30 UTC · Insurance Valuation Service - Performance degraded
- Blackbaud 11:22 UTC · Active Issue Alert – Blackbaud Luminate Online - 000698717
More Ashby incidents
- October 23, 2026 Sporadic reports of Ashby unavailable
- October 21, 2026 Disruption to Dropbox Sign and BambooHR integrations
- October 21, 2026 Delayed updates to reporting data
- October 14, 2026 Job Board Application Submission Errors
- October 6, 2026 Availability slow or failing to load for candidate booking
- October 5, 2026 Delays in updated data appearing in Ashby