Minor incident

Ashby: Disruption to AI features

Oct 21, 2026, 11:18 UTC
started
13:27 UTC
resolved
2 h 09 min
duration

Affected: Recruiting

Current status of Ashby: Operational — live Ashby status

Timeline

  1. Oct 21, 2026, 11:18 UTC
    investigating
    Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.
  2. Oct 21, 2026, 11:38 UTC
    identified
    We are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.
  3. Oct 21, 2026, 13:13 UTC
    monitoring
    We have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.
  4. Oct 21, 2026, 13:27 UTC
    resolved
    We have completed recovery for requests affected during the incident.

Updates as published by Ashby (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

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