Minor incident

Autotrader: Insurance Valuation Service Preproduction - Performance degraded

Oct 21, 2026, 12:18 UTC

started

12:44 UTC

resolved

25 min

duration

Affected: Insurance Valuation Service Preproduction

Current status of Autotrader: Operational — live Autotrader status

Timeline

Oct 21, 2026, 12:18 UTC
identified
We've detected a performance issue with the Insurance Valuation Service Preproduction. It has been logged for review. If it's during working hours (09:00 - 17:30 Mon-Fri, excl. bank holidays), an engineer will investigate promptly. Outside of these hours, it will be addressed on the next working day. Thank you for your patience as we resolve this.
Oct 21, 2026, 12:44 UTC
resolved
This issue is now resolved. We apologise for any inconvenience caused.

Updates as published by Autotrader (original).

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