Major incident

SSA Web Services: Interruption of Services on my Social Security Webapp

Oct 21, 2026, 11:42 UTC

started

14:25 UTC

resolved October 15, 2026

—

duration

Current status of SSA Web Services: Operational — live SSA Web Services status

Timeline

Oct 15, 2026, 14:25 UTC
resolved
On Thursday, October 15, from 10:25 AM until 11:02 AM (ET), SSA experienced a service disruption which impacted services within the my Social Security Webapp. We understand how important this portal is for our customers, and we sincerely apologize for any inconvenience this disruption may have caused.

Updates as published by SSA Web Services (original).

This was part of a wider event: 109 services reported incidents within the hour.

Webshare Proxy 12:40 UTC · Increased amount of proxy errors
Signicat 12:40 UTC · Degraded performance - ReuseID - MobileID
TimeEdit 12:36 UTC · Engagement third party security concern
Mews 12:34 UTC · Critical 0 day PHP vulnerability
Experian B2B 12:27 UTC · Intermitência no acesso e chamadas para soluções de Relatórios de Credito
123 Reg 12:25 UTC · Action Required for Some SSL Certificates
Autotrader 12:18 UTC · Insurance Valuation Service Preproduction - Performance degraded
Sinch 12:15 UTC · Delivery Issue France - Orange
WiscNet 12:09 UTC · [2306443] Sheboygan Area School District Site Down
Ohio University 12:06 UTC · Finance & HR (Oracle e-Business Suite)
Crossref 12:01 UTC · New funder matches not available via the Metadata Plus REST API pool
Oracle NetSuite Service 12:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjY4MDA3NzI3MTcxfQo=
Scaleway 12:00 UTC · [Block Storage] [fr-par-2] - Block Storage control plane issue during upgrade
Batch 11:58 UTC · Precautionary temporary restriction of file uploads in the dashboard
Signicat 11:53 UTC · Maintenance on a 3rd party service - Finnish Bank eIDs (FTN) - Mobiilivarmmene