No impact incident
Crossref: New funder matches not available via the Metadata Plus REST API pool
Oct 21, 2026, 12:01 UTC
started
ongoing
not resolved yet
—
duration
Affected: Plus REST API, JSON Snapshots
Current status of Crossref: Operational — live Crossref status
Timeline
- Oct 21, 2026, 12:01 UTCidentifiedOn 15 September, we updated the method to identify identifiers for funders in metadata. The new matches were not, however, added to the REST API Metadata Plus pool and we did not notice until today (21 October). We have identified the issue and are implementing a fix. The affected time means that these matches are also missing from the most recent JSON snapshot. All data will be back-filled in the REST API and will be included in the next issued snapshot.
- Oct 23, 2026, 12:55 UTCidentifiedWe are testing a solution for this issue and will post another update once the fix has been deployed.
- Oct 23, 2026, 18:55 UTCidentifiedWe have implemented a fix and newly updated works include matches of funder names to ROR IDs in the Metadata Plus pool. We are starting to reindex the backlog of records with missing data. We expect the update process to take up to 24 hours.
- Oct 24, 2026, 06:42 UTCidentifiedAll affected records have been reindexed and we are monitoring the solution.
- Oct 24, 2026, 06:42 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 26, 2026, 15:20 UTCmonitoringWe are continuing to monitor for any further issues.
Updates as published by Crossref (original).
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More Crossref incidents
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