Major incident

Ashby: Disruption to Dropbox Sign and BambooHR integrations

Oct 21, 2026, 14:31 UTC

started

19:09 UTC

resolved

4 h 38 min

duration

Affected: HRIS Integration, Dropbox Sign

Current status of Ashby: Operational — live Ashby status

Timeline

Oct 21, 2026, 14:31 UTC
identified
Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby. E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed. Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.
Oct 21, 2026, 16:44 UTC
identified
Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.
Oct 21, 2026, 19:09 UTC
resolved
BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.

Updates as published by Ashby (original).

This was part of a wider event: 109 services reported incidents within the hour.

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