Major incident

Ada: Dashboard Analytics and Conversation View - Data Processing Delays - Ficanex Cluster

Apr 6, 2026, 23:37 UTC
started
01:10 UTC
resolved April 7, 2026
1 h 33 min
duration

Affected: Data & Analytics, Dashboard

Current status of Ada: Operational — live Ada status

Timeline

  1. Apr 6, 2026, 23:37 UTC
    monitoring
    We are currently investigating a connectivity issue affecting the ficanex production environment. Some data pipeline services may be experiencing disruptions. Our engineering team has identified the likely cause and is working on a fix. We will provide an update as soon as the issue is resolved.
  2. Apr 7, 2026, 01:10 UTC
    resolved
    This incident has been resolved.

Updates as published by Ada (original).

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