Minor incident

Zoom: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

Affected: Zoom Quality Management

Current status of Zoom: Operational — live Zoom status

Timeline

1. Oct 28, 2026, 14:31 UTC
   identified
   We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
2. Oct 28, 2026, 20:33 UTC
   identified
   Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made.
3. Oct 29, 2026, 02:58 UTC
   identified
   Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
4. Oct 29, 2026, 03:19 UTC
   monitoring
   The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
5. Oct 29, 2026, 07:06 UTC
   resolved
   This incident has been resolved and the affected services have been restored.

Updates as published by Zoom (original).