Minor incident

Zoom: Service Degradation Affecting Meeting Summaries Via Email.

Affected: Zoom Canvas

Current status of Zoom: Under maintenance — live Zoom status

Timeline

1. Oct 19, 2026, 23:27 UTC
   identified
   We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
2. Oct 19, 2026, 23:30 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Oct 20, 2026, 00:52 UTC
   monitoring
   The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
4. Oct 20, 2026, 01:18 UTC
   resolved
   This incident has been resolved.

Updates as published by Zoom (original).