Major incident

Xero: ATO services may be unavailable

Affected: Tax Reporting - BAS, TPAR, AU Payroll

Current status of Xero: Operational — live Xero status

Timeline

1. Sep 28, 2026, 00:03 UTC
   identified
   Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
2. Sep 28, 2026, 00:18 UTC
   monitoring
   The ATO has implemented a fix and we are currently monitoring the results.
3. Sep 28, 2026, 00:28 UTC
   resolved
   The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

Updates as published by Xero (original).