Minor incident

Worldpay: INC0718460 - We are aware of potential issues with a Third Party

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

1. Nov 5, 2026, 06:57 UTC
   investigating
   We are currently aware of a technical issue with the acquirer, HSBC, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Technical resources are monitoring the issue and will provide updates as received.
2. Nov 5, 2026, 07:33 UTC
   identified
   We are continuing to experience a technical issue with the acquirer, HSBC, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Our technical resources continue to work with the Third Party to resolve the issue as a matter of priority.
3. Nov 5, 2026, 08:15 UTC
   resolved
   The Third Party has resolved the technical issue with the acquirer, HSBC. The service is now operating as expected.

Updates as published by Worldpay (original).