Major incident

W. W. Norton & Company: Search and catalog browsing not working on wwnorton.com

Apr 21, 2026, 15:19 UTC

started

16:34 UTC

resolved

1 h 16 min

duration

Affected: wwnorton.com (main website)

Current status of W. W. Norton & Company: Operational — live W. W. Norton & Company status

Timeline

Apr 21, 2026, 15:19 UTC
investigating
We are currently investigating an issue where search and catalog browsing are not working on wwnorton.com. We will post updates here. Should you need help in the meantime, please contact us via support.wwnorton.com/request
Apr 21, 2026, 16:34 UTC
resolved
Search and catalog functions are working on wwnorton.com. Our team will continue to monitor this, but if you encounter any issues searching or browsing on wwnorton.com, please contact us via support.wwnorton.com/request

Updates as published by W. W. Norton & Company (original).