Critical incident

USG Services: Augusta University Authentication Issues Reported

Affected: Augusta University

Current status of USG Services: Operational — live USG Services status

Timeline

1. Jul 30, 2026, 13:03 UTC
   investigating
   Information Technology Services (ITS) is currently investigating a local campus login issue for Augusta University. Affected users may be experiencing problems accessing Brightspace. Additional information will be posted here when the issues are confirmed. Affected area: - GeorgiaVIEW Online Learning Environment - Augusta University
2. Jul 30, 2026, 15:52 UTC
   monitoring
   Information Technology Services (ITS) has confirmed that the network for Augusta University is back online. Brightspace should be accessible via SSO at this time. We are continuing to monitor the system for stability. Affected area: - GeorgiaVIEW Online Learning Environment - Augusta University
3. Aug 3, 2026, 17:57 UTC
   resolved
   After monitoring the situation, Information Technology Services (ITS) has confirmed that the network for Augusta University is back online. Brightspace should be accessible via SSO at this time. In the event that you experience any further issues with access to GeorgiaVIEW, please contact the USG Service Desk at [email protected] or 877-251-2644.

Updates as published by USG Services (original).