Universe outage history and status
Is Universe down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.89%
uptime, 90 days
1
incidents, 90 days
—
median time to fix
Oct 15, 2026
last incident
Universe components
Systems
- API Operational
- Databases Operational
- Checkout and Purchasing Operational
- Ticket Processing Operational
- Widgets Operational
- Scanning and Apps Operational
- Event and Host Pages Operational
- Accounts and Authentication Operational
Host Tools and Reporting
- Dashboards Operational
- Downloadable Reports Operational
Universe outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 15, 2026, 13:18 UTC | System disruption API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports | Critical | no update since Oct 15, 2026 |
| Feb 4, 2026, 14:50 UTC | Some account and event management pages are slow or non-responsive Event and Host Pages, Accounts and Authentication | Major | 2 h 26 min |
| Nov 20, 2025, 16:44 UTC | Data Latency on Account-Level Dashboard and Downloadable Reports Dashboards, Downloadable Reports | Major | 67 days 4 h |
| Oct 22, 2025, 13:37 UTC | Account-Level Dashboard Data Latency Dashboards | Major | 29 days 3 h |
| Oct 20, 2025, 10:53 UTC | Global AWS Outage Checkout and Purchasing | Major | 2 days 2 h |
| Sep 25, 2025, 15:01 UTC | Payment screen not loading in checkout Checkout and Purchasing | Critical | 4 min |
| Sep 12, 2025, 13:00 UTC | Some Universe pages are slow to respond Dashboards | Minor | 3 days 5 h |
| Jul 16, 2025, 18:49 UTC | 404 on Event Display Pages (EDPs) Event and Host Pages | Critical | 14 min |
| Jun 12, 2025, 19:08 UTC | Universe is currently experiencing issues related to a Google Cloud global outage Dashboards, Checkout and Purchasing, Downloadable Reports, Event and Host Pages, Accounts and Authentication | Critical | 18 h 02 min |
| May 20, 2025, 10:00 UTC | Widgets Unable to Connect Checkout and Purchasing, Widgets | Critical | 1 h 11 min |
| May 6, 2025, 21:24 UTC | Host-Level Dashboard Data Latency Dashboards | Minor | 39 h 32 min |
| Apr 23, 2025, 16:15 UTC | Host-Level Dashboard Data Latency Dashboards | Major | 9 h 16 min |
| Feb 5, 2025, 12:13 UTC | Event Display Page Outage | No impact | 11 min |
| Aug 22, 2024, 00:11 UTC | Host-Level Dashboard Data Latency Dashboards | Major | 4 days 19 h |
| Jul 2, 2024, 13:47 UTC | Host-level Dashboard Outage Dashboards | Minor | 2 h 36 min |
| Jun 17, 2024, 10:27 UTC | Purchase Systems Instability Ticket Processing | Critical | 56 min |
| Dec 6, 2023, 12:25 UTC | Some Management Pages API, Databases | Minor | 4 min |
| Aug 25, 2022, 19:47 UTC | Degraded payment collection Ticket Processing | Minor | 3 h 40 min |
| Aug 11, 2022, 04:01 UTC | Scheduled Maintenance Databases | Major | 51 min |
| Aug 9, 2022, 06:44 UTC | Payment processing is currently experiencing issues Ticket Processing | Major | 14 h 30 min |
| Jun 2, 2022, 09:56 UTC | Universe Outage API | Critical | 49 min |
| Sep 30, 2021, 18:24 UTC | Some ticket PDFs are temporarily unavailable API | Major | 1 h 51 min |
| Jun 8, 2021, 10:10 UTC | Fastly Global Incident API, Databases, Downloadable Reports | Critical | 1 h 22 min |
| Feb 15, 2021, 07:06 UTC | Planned maintenance: Payments database upgrade | No impact | 1 h 11 min |
| Feb 9, 2021, 14:29 UTC | Reporting endpoints unavailable | No impact | 2 h 37 min |
49 incidents in our archive since November 6, 2018.
When and where Universe fails
Most affected, last 12 months
- Accounts and Authentication2
- Dashboards2
- Downloadable Reports2
- Event and Host Pages2
- API1
- Checkout and Purchasing1
- Databases1
- Scanning and Apps1
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FAQ
- Is Universe down right now?
- At our last check Universe's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Universe go down?
- Universe reported 1 incidents in the last 90 days (1 major or critical), with 1,440 minutes of major outage: 98.89% uptime.
- When was the last Universe outage?
- The latest reported incident started on Oct 15, 2026, 13:18 UTC: "System disruption", and is not resolved yet.
Source: Universe official status page · RSS of Universe incidents · status badge for your site