Critical incident

U-Haul System: Uhaul.net reports are fully operational

Affected: Reports

Current status of U-Haul System: Partial outage — live U-Haul System status

Timeline

1. Nov 3, 2026, 18:06 UTC
   investigating
   We are aware of issues affecting multiple pages and reports in uhaul.net, including Publications, Boards, Hitch Matrix, Barcode Labels, and others. Our teams are working to restore access. We will provide updates as more information becomes available. For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
2. Nov 3, 2026, 20:22 UTC
   investigating
   We are aware of issues affecting multiple pages and reports in uhaul.net, including Publications, Hitch Matrix, Barcode Labels, and others. Our teams are working to restore access. We will provide updates as more information becomes available. For assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. ------------------------------------------------------------------------------------------------
3. Nov 4, 2026, 14:19 UTC
   resolved
   Access to the affected pages and reports in uhaul.net has been restored. Users can resume accessing these pages and reports as normal. If you continue to experience issues, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL. -------------------------------------------------------------------------------------------------

Updates as published by U-Haul System (original).