OutageDB

No impact incident

Twilio: Automated Alert: Minimal Customer Impact

Oct 30, 2026, 13:53 UTC
started
18:42 UTC
resolved
4 h 49 min
duration

Current status of Twilio: Minor issues — live Twilio status

Timeline

  1. Oct 30, 2026, 13:53 UTC
    investigating
    Our monitoring systems have detected a potential issue with verifications to Ivory Coast are being sent with an incorrect sender for customers who have not registered a sender, but messages are still being delivered without any issues. The team is investigating whether this is also happening in other countries. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
  2. Oct 30, 2026, 18:42 UTC
    resolved
    We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Updates as published by Twilio (original).

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This was part of a wider event: 16 services reported incidents within the hour.

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