Minor incident

Appcues: Appcues SDK performance degredation

Affected: Javascript SDK (US)

Current status of Appcues: Under maintenance — live Appcues status

Timeline

1. Oct 30, 2026, 14:00 UTC
   identified
   We detected an issue causing degraded Appcues SDK performance. A fix is rolling out.
2. Oct 30, 2026, 14:13 UTC
   monitoring
   The fix is rolled out and operations are showing normal. We will continue to monitor recovery.
3. Oct 30, 2026, 14:20 UTC
   resolved
   All systems are showing stable metrics. Incident is over. During the incident, response time to SDK sent messages increased by 200% causing delays for content delivery.

Updates as published by Appcues (original).