No impact incident

Clever: Badge Expiration Notice Displaying in Portal

Affected: Single Sign-On & Portal

Current status of Clever: Operational — live Clever status

Timeline

1. Oct 30, 2026, 14:46 UTC
   identified
   Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used. To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.
2. Oct 30, 2026, 18:40 UTC
   resolved
   The issue causing an incorrect pop-up stating student Badges would expire in 24 hours has been resolved. Badges remain active and will not expire as long as they are being used. If you continue to see this notification or need assistance, please visit support.clever.com.

Updates as published by Clever (original).