Minor incident

Zettle: Unable to contact Support team

Oct 30, 2026, 13:52 UTC
started
16:25 UTC
resolved
2 h 34 min
duration

Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France, Spain, Italy, Brazil, Mexico

Current status of Zettle: Operational — live Zettle status

Timeline

  1. Oct 30, 2026, 13:52 UTC
    identified
    Our support phone lines are currently facing an issue preventing us to receive customer calls. We are working on getting back online as soon as possible. In the meantime, if your query isn't urgent, please write us an email and we will get back to you as soon as we can. https://www.zettle.com/help/contact
  2. Oct 30, 2026, 16:24 UTC
    identified
    We are continuing to work on a fix for this issue.
  3. Oct 30, 2026, 16:25 UTC
    resolved
    This incident has been resolved.

Updates as published by Zettle (original).

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