Major incident

Cloudflare: Network connectivity issues affecting services in North America

Oct 23, 2026, 15:47 UTC
started
18:43 UTC
resolved
2 h 56 min
duration

Affected: Network

Current status of Cloudflare: Partial outage — live Cloudflare status

Timeline

  1. Oct 23, 2026, 15:47 UTC
    investigating
    We are investigating degraded network performance affecting some traffic between our Ashburn and Atlanta data centers. Some customers may see increased latency, packet loss, or intermittent errors on Workers and other services in the Eastern US. Our network team is actively working on mitigation.
  2. Oct 23, 2026, 16:07 UTC
    identified
    We have identified a connectivity provider outage causing network congestion and degraded performance for some customers in North America. Affected customers may experience increased latency, packet loss, and intermittent errors across multiple services. Our network team is rerouting traffic away from affected paths, and we are working directly with our provider on restoration.
  3. Oct 23, 2026, 16:27 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Oct 23, 2026, 16:59 UTC
    identified
    We are continuing to work on a fix for the issue.
  5. Oct 23, 2026, 17:03 UTC
    identified
    The infrastructure provider has experienced a recurrence of the failure. Cloudflare is continuing to apply traffic management actions to further remediate the issue.
  6. Oct 23, 2026, 17:33 UTC
    identified
    The team is continuing to perform traffic engineering actions to route around impacted paths. The team will continue performing traffic engineering actions until all packet drops are mitigated.
  7. Oct 23, 2026, 18:18 UTC
    monitoring
    Our network team has rerouted traffic around the impacted paths and we are no longer seeing packet drops. Our connectivity provider reports that its service has been restored, but some links are still being brought back, so we are keeping our traffic management changes in place.
  8. Oct 23, 2026, 18:43 UTC
    resolved
    This incident has been resolved.

Updates as published by Cloudflare (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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