Minor incident

Twilio: Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

Oct 14, 2026, 11:20 UTC

started

21:20 UTC

resolved

9 h 59 min

duration

Affected: Voice, Middle East & Africa

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 14, 2026, 11:20 UTC
investigating
Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 2026, 12:00 UTC
identified
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 2026, 13:01 UTC
identified
Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026, 14:41 UTC
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 2026, 16:47 UTC
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 2026, 20:47 UTC
monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 14, 2026, 21:20 UTC
resolved
The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Israel are operating normally.

Updates as published by Twilio (original).

Other services with incidents at the same time

This was part of a wider event: 16 services reported incidents within the hour.

Northwestern Information Technology 12:18 UTC · Cognos and Research Portal Service Interruption
dbt Cloud 12:14 UTC · Codex API: intermittent metadata access
Alchemy 12:14 UTC · Superseed Mainnet - Chain Stall
Workato Americas 12:12 UTC · Issues with AI by Workato
WiscNet 12:11 UTC · [2303763] Prairie Lakes Library System - Down
Brainly 12:01 UTC · [brainly.ro] Elevated number of errors and degraded performance
Tenable 11:56 UTC · Tenable Vulnerability Management: Unresponsive Cyber Exposure Feed
Jimdo 11:52 UTC · Jimdo Webmail Outage
Pitney Bowes 11:48 UTC · UPS Service Disruption Observed for RateShipment.
Cielo 11:28 UTC · Aumento do Indice de desfazimentos do Cielo Conecta
Desktop Commander 11:14 UTC · Devices unable to connect to Remote Desktop Commander
Coralogix 10:27 UTC · Ingestion Delays Across All Pipelines in the US3 Region

More Twilio incidents

October 26, 2026 WhatsApp Sandbox Sending Configuration Issues
October 26, 2026 SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania
October 26, 2026 Voice Call Failures from Twilio Phone Numbers to Romania
October 26, 2026 SMS Delivery Delays from Twilio to Cellcom Israel
October 25, 2026 SMS Delivery Delays from Twilio to Telcel Mexico
October 25, 2026 SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico