Minor incident

Treasure AI: [US Region] Batch Data Load failure for RT2.0

Sep 29, 2026, 17:22 UTC

started

21:18 UTC

resolved

3 h 57 min

duration

Affected: Realtime 2.0

Current status of Treasure AI: Operational — live Treasure AI status

Timeline

Sep 29, 2026, 17:22 UTC
investigating
We are currently investigating batch export jobs failing to load data into Reactor in the US (AWS) region. Data updates will be delayed up to 24 hours. We will update status in one hour.
Sep 29, 2026, 18:20 UTC
monitoring
A fix has been implemented and we have observed that jobs are succeeding.
Sep 29, 2026, 21:18 UTC
resolved
This incident has been resolved, and our support team will be following up with affected customers.

Updates as published by Treasure AI (original).

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