OutageDB

Treasure AI outage history and status

Is Treasure AI down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.08%
uptime, 90 days
6
incidents, 90 days
5 h 24 min
median time to fix
Oct 22, 2026
last incident

Treasure AI components

US

EU

Korea

Tokyo

AP03

Treasure AI outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 2 incidents, 12 min of major outage 2 Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 1 incidents, 75 min of major outage 1 Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 1 incidents, 0 min of major outage 1 May Jun: 3 incidents, 0 min of major outage 3 Jun Jul: 2 incidents, 0 min of major outage 2 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 4 incidents, 2015 min of major outage 4 Sep Oct: 2 incidents, 475 min of major outage 2 Oct
Treasure AI incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 22, 2026, 03:24 UTC [US Region][Tokyo Region][EU Region][AP03 Region] Data Connector Integrations - Date columns from S3 Parquet imports loaded as text
Data Connector Integrations, Data Connector Integrations, Data Connector Integrations, Data Connector Integrations
 Major 6 h 51 min
Oct 7, 2026, 04:21 UTC [Tokyo Region] Treasure AI Voice - Recordings fail to transfer from the mobile app
Treasure AI Voice
 Major 1 h 04 min
Sep 30, 2026, 04:36 UTC [EU01 Tokyo AP03 Regions] Batch Data Load failure for RT2.0
Realtime 2.0, Realtime 2.0, Realtime 2.0
 Minor <1 min
Sep 29, 2026, 17:22 UTC [US Region] Batch Data Load failure for RT2.0
Realtime 2.0
 Minor 3 h 57 min
Sep 28, 2026, 03:41 UTC [All Regions] Live Chat Service Unavailable
Web Interface, Web Interface, Web Interface, Web Interface, Web Interface
 Major 9 h 35 min
Sep 17, 2026, 03:14 UTC [All Regions] Transactional email delivery delays
Web Interface, Web Interface, Web Interface, Web Interface, Web Interface
 Major 28 days 20 h
Jul 27, 2026, 08:29 UTC [Tokyo, Ap03 and US Regions] Performance degradation with Bulk Load, Bulk Import and Result Export jobs
Data Connector Integrations, Data Connector Integrations, Data Connector Integrations
 No impact <1 min
Jul 7, 2026, 17:04 UTC [Tokyo Region] - Treasure Work / tdx claude - Degraded Performance
Treasure Work / tdx
 Minor 3 h 55 min
Jun 26, 2026, 21:48 UTC [US Region] - Hive - Query Performance Degradation
Hadoop / Hive Query Engine
 Minor 3 h 25 min
Jun 25, 2026, 11:46 UTC [US Region][Tokyo Region][EU Region] - Result/Data Export Job Failures
Data Connector Integrations, Data Connector Integrations, Data Connector Integrations
 No impact <1 min
Jun 24, 2026, 11:11 UTC [US Region] - Delay in Email Event Data Recording
Engage Studio - Delivery API
 No impact <1 min
May 5, 2026, 16:20 UTC Realtime 2.0 Bulk Storage Outage
Realtime 2.0, Realtime 2.0, Realtime 2.0
 Minor 1 h 24 min
Apr 27, 2026, 17:31 UTC Intermittent 5xx Errors for Ingest and Real-Time APIs (EU01)
CDP Personalization - Ingest API, Realtime 2.0
 Minor 54 min
Feb 18, 2026, 20:45 UTC US region: Treasure Insights unavailable
Insights
 Critical 1 h 15 min
Jan 21, 2026, 02:55 UTC [US/Tokyo Region] Performance issues
Web Interface, Web Interface, REST API, REST API, Streaming Import REST API, Streaming Import REST API
 Minor 2 h 11 min
Dec 10, 2025, 06:03 UTC [All Regions] REST API sometimes returns only partial job result
REST API, REST API, REST API, REST API, REST API
 No impact <1 min
Dec 5, 2025, 09:18 UTC [All Region] Service Disruption on Treasure Insights
Insights, Insights, Insights, Insights
 Critical 12 min
Nov 5, 2025, 03:49 UTC [All Regions] Temporary Interruption in Premium AI Audit Logs
REST API, REST API, REST API, REST API, REST API
 No impact 4 h 10 min
Oct 20, 2025, 08:53 UTC [All Regions] Profile API Errors and SSO Logins Major 12 h 39 min
Oct 20, 2025, 08:27 UTC [US Region] Issue Affecting Treasure Data Services
Streaming Import REST API, Mobile/Javascript REST API, Data Connector Integrations, Hadoop / Hive Query Engine, Presto Query Engine, Presto JDBC/ODBC Gateway
 Major 14 h 48 min
Oct 15, 2025, 18:16 UTC [ US region ] Audience Studio – Intermittent Query Expired Errors When Retrieving Segment Counts
Web Interface
 Major 31 h 38 min
Oct 15, 2025, 02:05 UTC [All Regions] System Email Failures
Web Interface, Web Interface, Web Interface, Web Interface, Web Interface, REST API
 Major 3 h 01 min
Sep 30, 2025, 03:37 UTC [All Regions] AI Agent Foundry May Provide Incomplete Responses
Web Interface, Web Interface, Web Interface, Web Interface, Web Interface
 Major 3 h 45 min
Sep 26, 2025, 19:12 UTC Profile API Data Delays - Tokyo Region
CDP Personalization - Lookup API
 No impact 4 h 12 min
Sep 24, 2025, 06:53 UTC [US Region] Partial Issue with Table API in Hive and Trino
Hadoop / Hive Query Engine, Presto Query Engine
 No impact <1 min

51 incidents in our archive since July 30, 2024.

When and where Treasure AI fails

By weekday

Most incidents start on Wed.

  • Mon10
  • Tue10
  • Wed18
  • Thu7
  • Fri4
  • Sat0
  • Sun2

Most affected, last 12 months

  • Data Connector Integrations4
  • Realtime 2.04
  • REST API3
  • Web Interface3
  • Hadoop / Hive Query Engine2
  • Insights2
  • ADL1
  • CDP API1

When Treasure AI went down with others

Scheduled maintenance

Add Treasure AI maintenance to your calendar (.ics)

Other marketing & crm services

FAQ

Is Treasure AI down right now?
At our last check Treasure AI's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Treasure AI go down?
Treasure AI reported 6 incidents in the last 90 days (4 major or critical), with 2,491 minutes of major outage: 98.08% uptime.
When was the last Treasure AI outage?
The latest reported incident started on Oct 22, 2026, 03:24 UTC: "[US Region][Tokyo Region][EU Region][AP03 Region] Data Connector Integrations - Date columns from S3 Parquet imports loaded as text", resolved after 6 h 51 min.
How long do Treasure AI outages last?
Half of Treasure AI's incidents in the last 90 days were resolved within 5 h 24 min.

Source: Treasure AI official status page · RSS of Treasure AI incidents · status badge for your site