Minor incident

Invoca: Scheduled reports in Insights & Analytics are failing to send

Sep 29, 2026, 17:21 UTC
started
19:45 UTC
resolved
2 h 24 min
duration

Affected: Reporting

Current status of Invoca: Operational — live Invoca status

Timeline

  1. Sep 29, 2026, 17:21 UTC
    investigating
    We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.
  2. Sep 29, 2026, 18:20 UTC
    identified
    The issue has been identified and a fix will be implemented at 12:00pm PT. Insights & Analytics will be down for approximately 5 minutes during this update.
  3. Sep 29, 2026, 19:08 UTC
    monitoring
    A fix has been implemented and we are monitoring. Insights & Analytics access is back up.
  4. Sep 29, 2026, 19:45 UTC
    resolved
    This incident has been resolved.

Updates as published by Invoca (original).

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