Major incident

Thomson Reuters Legal: CLEAR Investigate Search Issue

Affected: CLEAR

Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status

Timeline

1. Aug 30, 2026, 00:17 UTC
   investigating
   We are currently experiencing a technical issue with the CLEAR Investigate Search feature. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
2. Aug 30, 2026, 02:11 UTC
   resolved
   This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).