Major incident

Thomson Reuters Legal: HighQ inaccessible for some instances hosted in USA

May 23, 2026, 12:48 UTC
started
14:20 UTC
resolved
1 h 32 min
duration

Affected: USA HighQ (Collaborate)

Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status

Timeline

  1. May 23, 2026, 12:48 UTC
    investigating
    We are currently investigating this issue.
  2. May 23, 2026, 14:20 UTC
    resolved
    This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).

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