Critical incident

Teachable: Checkout Unavailable - Teachable Payments

Affected: Teachable Payments

Current status of Teachable: Operational — live Teachable status

Timeline

1. Oct 19, 2026, 18:21 UTC
   identified
   We’ve identified an issue affecting checkout for schools using Teachable Payments. Students are currently unable to complete purchases on this gateway. Our team is actively working on a fix, and we expect service to be restored within approximately 1 hour.
2. Oct 19, 2026, 18:33 UTC
   monitoring
   A fix has been applied and checkout for Teachable Payments is operating normally again. Students can now complete purchases on this gateway. We’re monitoring to confirm full stability and will post a final confirmation once monitoring is complete.
3. Oct 19, 2026, 19:46 UTC
   resolved
   This incident has been fully resolved. Checkout and payment processing for Teachable Payments are back to normal and operating stably. We’ve confirmed recovery through monitoring and apologize for any inconvenience this may have caused.

Updates as published by Teachable (original).