Major incident

Airbrake: Metric graphs not loading

Affected: Web App

Current status of Airbrake: Operational — live Airbrake status

Timeline

1. Jul 13, 2026, 15:15 UTC
   investigating
   Our dashboard graphs are currently not loading as expected. We are investigating the root cause and will share an update as soon as we have more information. All metrics may be affected including error counts in digest emails.
2. Jul 14, 2026, 03:10 UTC
   identified
   We have identified the issue affecting service availability and are working through recovery steps. We are continuing to work on restoring normal operation and will share another update as soon as service is stable.
3. Jul 14, 2026, 03:29 UTC
   resolved
   The incident has been resolved and metrics are back online. There will be a dip in metric count graphs while the incident was experienced. Error event data was recorded normally and was unaffected. We apologize for the inconvenience. If you have any questions please reach us at [email protected].

Updates as published by Airbrake (original).