Major incident
SurveyMonkey: TURF and Empirical Bayes not working on MaxDiff surveys
Apr 24, 2026, 08:40 UTC
started
14:45 UTC
resolved
6 h 04 min
duration
Affected: SurveyMonkey
Current status of SurveyMonkey: Operational — live SurveyMonkey status
Timeline
- Apr 24, 2026, 08:40 UTCinvestigatingWe are currently investigating this issue.
- Apr 24, 2026, 14:45 UTCresolvedThis incident has been resolved.
Updates as published by SurveyMonkey (original).
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- September 24, 2026 Audience Preview Page is not responding
- August 19, 2026 Blank page for Multi-Survey Analysis
- August 18, 2026 Excel/CSV Exports are failing