Major incident

SU ITS: Portions of JMA network offline

Affected: JMA Wireless

Current status of SU ITS: Minor issues — live SU ITS status

Timeline

1. Sep 4, 2026, 00:51 UTC
   identified
   After power was restored on campus, some equipment did not recover and parts of the JMA network remain offline. The buildings impacted are Whitman, Orange, Milton , 410 S Crouse, and Marshal. Applications impacted, if applicable: AT&T MOCN coverage. 911 calls will default to macro coverage if it is available. T-Mobile MOCN coverage. 911 calls will default to macro coverage if it is available. All private wireless applications Occupancy sensors Point of sale 5G laptops Door locks
2. Sep 4, 2026, 13:03 UTC
   resolved
   The RAN network at Whitman has been fully restored, and all BBUs are now up and operational. If you are experiencing any issues, please let us know. Thank you for your patience.

Updates as published by SU ITS (original).