Critical incident

Squarespace: Acuity Scheduling Elevated Errors

Affected: Accounts & Billing

Current status of Squarespace: Operational — live Squarespace status

Timeline

1. Jun 4, 2026, 18:58 UTC
   investigating
   We are currently experiencing a service disruption. Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected. We will provide an update as soon as possible.
2. Jun 4, 2026, 19:17 UTC
   investigating
   We're investigating issues with Acuity Scheduling elevated errors.
3. Jun 4, 2026, 19:19 UTC
   identified
   We are currently experiencing a service disruption. We have identified the issue with Acuity Scheduling elevated errors. We will provide an update as soon as possible.
4. Jun 4, 2026, 19:27 UTC
   monitoring
   A fix has been implemented and we are monitoring results.
5. Jun 4, 2026, 19:30 UTC
   resolved
   This incident has been resolved.

Updates as published by Squarespace (original).