No impact incident

Sprout Social: Meta Profiles Disconnecting

Affected: Sprout Social Web Application

Current status of Sprout Social: Operational — live Sprout Social status

Timeline

1. Oct 19, 2026, 08:26 UTC
   monitoring
   We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
2. Oct 22, 2026, 22:11 UTC
   resolved
   This incident has been resolved.

Updates as published by Sprout Social (original).