Major incident

Sprout Social: Meta Connectivity Issues

Affected: Sprout Social Web Application

Current status of Sprout Social: Operational — live Sprout Social status

Timeline

1. Apr 24, 2026, 12:28 UTC
   identified
   We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
2. Apr 24, 2026, 15:48 UTC
   identified
   We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.
3. Apr 27, 2026, 19:09 UTC
   resolved
   This incident has been resolved.

Updates as published by Sprout Social (original).