Major incident

Omnissa Workspace ONE: Workspace ONE UEM: Availability issues / Germany (Partial Region)

Affected: Workspace ONE UEM - Germany

Current status of Omnissa Workspace ONE: Operational — live Omnissa Workspace ONE status

Timeline

1. Oct 13, 2026, 06:17 UTC
   investigating
   Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with network infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
2. Oct 13, 2026, 06:43 UTC
   identified
   Omnissa Workspace ONE has noted partial recovery with SaaS environments. Operations teams continue to actively work towards complete recovery.
3. Oct 13, 2026, 06:51 UTC
   resolved
   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Updates as published by Omnissa Workspace ONE (original).