Sinch outage history and status

Sinch components

Number Lookup API v2

• API Operational
• Line Type Operational
• RND - Reassigned Number Database Operational

Elastic SIP Trunking

• API Operational
• Inbound Calling Operational
• Outbound Calling Operational
• International Calling Operational

Fax API

• API Operational
• Inbound Faxing Operational
• Outbound Faxing Operational
• Notifications Operational

Functions & CLI

• API Operational
• Assistant Operational
• Customer Functions Operational

Campaigns

• Campaigns (France 🇫🇷) Operational
• Campaigns API (France 🇫🇷) Operational
• sFTP Connectors (France 🇫🇷) Operational
• Campaigns (Europe 🇪🇺) Operational

Chatlayer

• Chatlayer Bot Engine - US Operational
• Chatlayer Voice Engine - US Operational
• Chatlayer App Integrations - US Operational
• Chatlayer Bot Engine - EMEA Operational

Contact Pro

• Contact Pro - AF (South Africa) Operational
• Contact Pro - AU (Australia) Operational
• Contact Pro - EU (Europe) Operational
• Contact Pro - NA (North America) Operational

Voice

• Data Calling Operational
• Phone Calling (PSTN) Operational

Lookup API Endpoints

• ENUM AU Operational
• HTTP AU Operational
• ENUM EU Operational
• HTTP EU Operational

Verification

• Flash Call Verification Operational
• SMS Verification Operational
• Verification Text to Speech Operational

Sinch DI Services

• MM4 (MMS 365) Operational
• MM7 (MMS 365) Operational
• Message Manager Operational
• E-mail 365 Operational

Dashboard.sinch.com

• Payment Operational
• SMS Administration Operational
• Numbers Administration Operational
• Analytics Operational

Provisioning API

• Provisioning API Core Operational
• WhatsApp Provisioning API Operational
• Webhook Provisioning API Operational
• Bundles Provisioning API Operational

Messaging APIs

• SMPP - US Operational
• SMPP - EU Operational
• SMPP - AU Operational

External Connectivity

• SMS - APAC Operational
• SMS - EMEA Operational
• SMS - LATAM Operational

Sinch Engage Integrations

• Shopify Operational
• Hubspot Operational
• Netsuite Operational

Sinch Engage

• Web Portal Operational
• API, SMPP, webhooks, email to SMS Operational

Conversation API

• Core Operational

Migrated APIs

• Redhot XML (mBlox) Operational

Sinch outage history

58 incidents in our archive since September 2, 2026.

When and where Sinch fails

When Sinch went down with others

• Oct 26, 2026, 13:09 UTC 15 services reported incidents within the hour
• Oct 23, 2026, 14:48 UTC 27 services reported incidents within the hour
• Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
• Oct 21, 2026, 11:18 UTC 109 services reported incidents within the hour
• Oct 6, 2026, 12:14 UTC 22 services reported incidents within the hour

Scheduled maintenance

• Oct 27, 2026, 05:00 UTC DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12382
• Oct 27, 2026, 08:00 UTC Emergency Maintenance - MMS
• Oct 27, 2026, 19:00 UTC Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways
• Oct 28, 2026, 03:00 UTC Sinch Scheduled Maintenance - Core Voice Calling Services - SBCs & Carrier Gateways (Americas region)
• Oct 28, 2026, 03:00 UTC Sinch Scheduled Maintenance - Elastic SIP Trunking - SBCs & Carrier Gateways
• Oct 28, 2026, 05:00 UTC DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12383
• Oct 28, 2026, 06:00 UTC DI SMS 365 (SMSx) | Operator Services | Application Maintenance, System | PCR Number #PCRSDI-12397
• Oct 28, 2026, 06:00 UTC Scheduled Maintenance – Chatlayer database upgrade
• Oct 29, 2026, 03:00 UTC External Maintenance - United States and Canada
• Oct 29, 2026, 05:00 UTC DI SMS 365 (SMSX) | Operator Services | Application, Database and System Maintenance || PCR Number #PCRSDI-12384

Add Sinch maintenance to your calendar (.ics)

Other communication services

• Up ADN 100% · 90 d
• Up Airalo 100% · 90 d
• Up AIS 100% · 90 d
• Up Arena 100% · 90 d
• Up Bell 100% · 90 d
• Up Calendly 100% · 90 d
• Up Connect 100% · 90 d
• Up Cox 100% · 90 d

FAQ

Is Sinch down right now?

At our last check Sinch's official status page reported: All Systems Operational. This page refreshes the status every few minutes.

How often does Sinch go down?

Sinch reports incidents often; we have its complete history since September 2, 2026.

When was the last Sinch outage?

The latest reported incident started on Oct 26, 2026, 13:33 UTC: "Service Degradation - Customer Dashboard and Account Balance", resolved after 2 h 32 min.

How long do Sinch outages last?

Half of Sinch's incidents in the last 90 days were resolved within 2 h 26 min.