Minor incident

Sinch: Service Degredation - Lookup API

Oct 26, 2026, 02:21 UTC
started
02:32 UTC
resolved
10 min
duration

Affected: SMPP - US, ENUM US, HTTP - US, HTTP US, REST - US

Current status of Sinch: Operational — live Sinch status

Timeline

  1. Oct 26, 2026, 02:22 UTC
    investigating
    Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at [email protected].
  2. Oct 26, 2026, 02:32 UTC
    resolved
    This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

Updates as published by Sinch (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

More Sinch incidents