Major incident
Seismic Software: Performance issues for customers in US West1 Region
Apr 13, 2026, 14:44 UTC
started
20:05 UTC
resolved
5 h 21 min
duration
Affected: U.S. West1
Current status of Seismic Software: Operational — live Seismic Software status
Timeline
- Apr 13, 2026, 14:44 UTCinvestigatingWe are currently investigating this issue.
- Apr 13, 2026, 14:56 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 13, 2026, 20:05 UTCresolvedThis incident has been resolved.
Updates as published by Seismic Software (original).
Other services with incidents at the same time
- SurveyMonkey 15:24 UTC · Errors showing on Analyze charts
- iAdvize (HA) 14:19 UTC · P0 - Disruption on our platform
- Genially 14:10 UTC · Genially viewer redirect to error page
More Seismic Software incidents
- October 26, 2026 Investigating Reports of Degraded Performance
- October 26, 2026 Customers experienced issues loading content, including LiveDoc and data sources.
- October 23, 2026 DocCenter for tenants in West1 not loading
- September 30, 2026 Slowness issues for customers in EAST4 region
- August 24, 2026 Some customers in the US may be experiencing issues with Insights Dashboards
- August 20, 2026 The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.