Major incident

Genially: Genially viewer redirect to error page

Affected: View

Current status of Genially: Operational — live Genially status

Timeline

1. Apr 13, 2026, 14:10 UTC
   investigating
   The Genially viewer is failing to load or display content properly and redirect to error page.
2. Apr 13, 2026, 14:10 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Apr 13, 2026, 14:33 UTC
   resolved
   This incident has been resolved.

Updates as published by Genially (original).