Minor incident

Scaleway: [Support] Delays in ticket processing

Oct 8, 2026, 16:35 UTC

started

08:46 UTC

resolved October 26, 2026

17 days 16 h

duration

Affected: Excellence

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

Oct 8, 2026, 16:35 UTC
identified
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
Oct 26, 2026, 08:46 UTC
resolved
This incident has been resolved.

Updates as published by Scaleway (original).

This was part of a wider event: 15 services reported incidents within the hour.

BigCommerce 17:34 UTC · Storefront Search Issues
Blackboard 17:04 UTC · Platform Extensions v1 Applications
Sauce Labs 16:48 UTC · 2026-October-08 Service Incident
Cielo 16:47 UTC · Indisponibilidade parcial para o Banco Original nas transações do mundo físico e e-commerce - Bandeira Visa - Produto Débito
Circle 16:47 UTC · MW wallet paymaster temporarily unavailable
Bolt.new 16:45 UTC · Features → Prompting Degraded
Whatnot 16:43 UTC · Delayed Stripe payouts for sellers
Elastic Cloud (Public) 16:42 UTC · Delayed or Unavailable project operation in GCP us-central1
Canva 16:42 UTC · Some users may have issues using Canva
Frontline Education Public 16:38 UTC · Test Incident
Mixpanel 16:32 UTC · Temporary Data Ingestion Delay for US Projects
Code42 Software 16:22 UTC · Delay in processing events
BrowserStack 16:22 UTC · Accessibility DevTools is facing issues
dbt Cloud 16:19 UTC · Run logs and artifacts missing for some runs (US Cell 3, GCP)
BrowserStack 16:09 UTC · Spectra (Accessibility Rule Engine) is facing issues